You must declare all medical conditions during registration and inform us should this change by emailing us at info@chesssteps.co.uk
You must declare if you do not want your child to be photographed and/or video recorded for marketing use, and inform us should this change by emailing us at info@chesssteps.co.uk
You must confirm home time arrangements and inform us should this change by emailing us at info@chesssteps.co.uk (excluding online sessions)
Children should be punctual to avoid unnecessary delay in starting the session
Your booking is not confirmed until payment has been received. Paid for spaces will be given priority.
You must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class.
We don't issue refunds for missed sessions due to your own circumstances.
Payments will be returned if a class has to be cancelled due to minimum numbers not being achieved.
Chess Steps or any of their staff are not responsible for any loss or injury during the class.
Chess Steps reserve the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.
If sessions are cancelled due to adverse weather (alongside local schools), we will inform you via email as soon as possible and move the sessions online.
Children are permitted to bring a water bottle to the sessions but please do not bring any food as we have children who suffer with severe food allergies.